Ernhardt Ford here in Chandler AZ originally said that they'd see about coming out to the house to do the replacement. Both myself and a friend are on the up list for the repair. three weeks ago we gave them a copy of the recall repair notice. they said they had to have that in order to order the part and that it would take 7 - 9 days to get the part. A week later we were told that the parts were in and to wait for a call. Today they called my friend and told him to schedule a time to bring his MUSTANG in for repair. He explained that it isn't a MUSTANG but rather a GT and they had no clue what that was. He asked about home visit and they said that they never do that because of liability concerns. It scares the hell out of me to take this car to a Ford dealer.I called my local Ford dealership in Fort Myers. They have the parts in stock, and a dedicated mechanic that works on and is familiar with the GT's. I asked about them coming to the house to do the swap per the "Customer Satisfaction Program 14B09" and they said they would get back with me. Got a call within two hours and they made an appointment with me to meet at my residence to do the work. Great job Ford!!
How do I get them to come out and do the replacement in my garage? CSB 14B09 does not say they will come to the house.