Sorry for the hijack, after rereading my post it was a bit negative and wordy, but I really am passionate about my car and how it is treated. Yes there are good dealers, however as someone who used to have 130+ employees, trust me when I say it only takes a few "db's" to bring your shops service quality to it's knees. For those that have a trusted tech, that is awesome and if I still lived in So Cal Kendall at Cooltech would be my guy for the tough jobs. In fact I'm now such a freak about who I will let touch my car I have already booked time (belts, complete inspection & all fluids) with the GT Guys when I'm back in Detroit for Rally 10. However simple oil changes and minor service items are too easy and quite frankly enjoyable. The best car service investment I ever made was a 4 post lift, that plus an afternoon in the garage tinkering on cars helps keep the gun safe closed and me out of bell towers.