The GT I own is the 2nd one that I had within a three week period. I started negotiatoins in mid-November & picked up a new tungsten 2006 Ford GT the day after Thanksgiving. I drove 375 miles to the dealership & trailered it home. Before I bought it, the dealer represented the car as having 61 miles on it & only driven by the owner of the dealership. All was good until Friday, 12/8. When I got home from work, I opened a letter addressed to me from the Ford Dealership where I bought it. Inside was a letter sent by an anonymous employee stating that my car actually had over 500 miles on it, was driven by numerous employees, & the odometer was rolled back. Saying that I was upset was putting it mildly.
The next day (Saturday), a friend ran the VIN # at a local dealership & found out that last May, the dealer replaced the module which controls the dash guages (& records the odometer milage) with a new module. The warranty claim stated that the guages were working intermittently & the milage was recorded was 50 miles.
After talking with people who know these cars that weekend & gathering a few more facts, I called the dealership the following Monday presented them with what I now knew about the car. I also faxed them down a copy of "the letter". To my surprise, they didn't deny that the milage was wrong, rather it was a "mistake" that the milage didn't get put back on when the module was replaced. I told the owner of the dealership that regardless of whether it was a mistake or not, it's a Federal crime to tamper with an odometer, not to mention that the car was misrepresented to me.
My car had two of the four options; stripes & lightweight wheels. I specifically did not want the McIntosh stereo because of the subwoofer between the seats. The color I got, tungsten, was my #2 choice (white/blue was #1), but the rest of the car suited my tastes.
Back to the dealer: They offered me two options: #1; buy the car back from me & refund me $1,000.00 for my trouble, or #2, I keep the car & they give me $1000.00 for my trouble.
I really don't think that the 500 (????) miles that the car has on it makes it damaged in any way, however, the car was misrepresented to me & I feel that the car iwas tainted & I wanted no part of this particular vehicle any more. I told them that being a gentleman, I wanted to work this out without going through legal channels & presented them with my own option; find me an equal replacement car with no miles, deliver it to me, and take the "old" one away. They reluctantly agreed, but there is one problem; in the dwindling inventory that was left in early December, there were no more vehicles left out there equipped as the tungsten car was.
Since I now couldn't get one without the Mac stereo, I instructed them to locate one in my preferred color choice; white & blue. They located one in GA with the Mac stereo, stripes, painted calipers, but with standard wheels. In the negotiation, I demanded that I get the standard interior piece that fits between the seats in place of the speaker & I'ld take care of removing & relocating the speaker myself. They agreed & actually gave me permission for me to remove the piece from the tungsten car.
The "new" car stickered out at $1,250.00 higher than the "old" car & they wanted me to pay the difference. Once again, I reminded them that I was being a gentleman by not going to Ford, the Attorney General of PA, & getting a lawyer. I also reminded him of the turmoil & lost sleep my wife & I had endured, and due of their misrepresentations, a GT equipped as I wanted it, is no longer available. (At the time I bought this car, there were about a half dozen to choose from, but this one was the closest to me. Had I know about the real milage, I would have passed on this car). I think they got my point & they called back to inform me that there will be no additional costs to me.
Thinking back, the "funny" thing of this all is on the ride back home, my son counted 17 churches in the 20 miles between the dealership & the highway. The dealership even hands out calendars with Bible passages on each page After I bought the vehicle, I sent them an email how I was impressed with their firm & made comment how I wish that car dealers in MA were as good as they are. How wrong I was. This whole mess has really left a sour taste in my mouth.
Anyway, they picked up the car in GA & delivered the white car to me the Thursday before Christmas. The car was missing the key fobs, tow hook, battery charger, & window sticker, plus the battrery was completely dead. All of the missing items & battery were robbed from the tungsten car in my driveway & the window sticker was sent to me 2 weeks later. Last week, I got a call from the salesman hinting around if I still needed the trim panel. Apparently, they just found out how much it's going to cost them. Life is better now.
Can anyone top this? :eek
The next day (Saturday), a friend ran the VIN # at a local dealership & found out that last May, the dealer replaced the module which controls the dash guages (& records the odometer milage) with a new module. The warranty claim stated that the guages were working intermittently & the milage was recorded was 50 miles.
After talking with people who know these cars that weekend & gathering a few more facts, I called the dealership the following Monday presented them with what I now knew about the car. I also faxed them down a copy of "the letter". To my surprise, they didn't deny that the milage was wrong, rather it was a "mistake" that the milage didn't get put back on when the module was replaced. I told the owner of the dealership that regardless of whether it was a mistake or not, it's a Federal crime to tamper with an odometer, not to mention that the car was misrepresented to me.
My car had two of the four options; stripes & lightweight wheels. I specifically did not want the McIntosh stereo because of the subwoofer between the seats. The color I got, tungsten, was my #2 choice (white/blue was #1), but the rest of the car suited my tastes.
Back to the dealer: They offered me two options: #1; buy the car back from me & refund me $1,000.00 for my trouble, or #2, I keep the car & they give me $1000.00 for my trouble.
I really don't think that the 500 (????) miles that the car has on it makes it damaged in any way, however, the car was misrepresented to me & I feel that the car iwas tainted & I wanted no part of this particular vehicle any more. I told them that being a gentleman, I wanted to work this out without going through legal channels & presented them with my own option; find me an equal replacement car with no miles, deliver it to me, and take the "old" one away. They reluctantly agreed, but there is one problem; in the dwindling inventory that was left in early December, there were no more vehicles left out there equipped as the tungsten car was.
Since I now couldn't get one without the Mac stereo, I instructed them to locate one in my preferred color choice; white & blue. They located one in GA with the Mac stereo, stripes, painted calipers, but with standard wheels. In the negotiation, I demanded that I get the standard interior piece that fits between the seats in place of the speaker & I'ld take care of removing & relocating the speaker myself. They agreed & actually gave me permission for me to remove the piece from the tungsten car.
The "new" car stickered out at $1,250.00 higher than the "old" car & they wanted me to pay the difference. Once again, I reminded them that I was being a gentleman by not going to Ford, the Attorney General of PA, & getting a lawyer. I also reminded him of the turmoil & lost sleep my wife & I had endured, and due of their misrepresentations, a GT equipped as I wanted it, is no longer available. (At the time I bought this car, there were about a half dozen to choose from, but this one was the closest to me. Had I know about the real milage, I would have passed on this car). I think they got my point & they called back to inform me that there will be no additional costs to me.
Thinking back, the "funny" thing of this all is on the ride back home, my son counted 17 churches in the 20 miles between the dealership & the highway. The dealership even hands out calendars with Bible passages on each page After I bought the vehicle, I sent them an email how I was impressed with their firm & made comment how I wish that car dealers in MA were as good as they are. How wrong I was. This whole mess has really left a sour taste in my mouth.
Anyway, they picked up the car in GA & delivered the white car to me the Thursday before Christmas. The car was missing the key fobs, tow hook, battery charger, & window sticker, plus the battrery was completely dead. All of the missing items & battery were robbed from the tungsten car in my driveway & the window sticker was sent to me 2 weeks later. Last week, I got a call from the salesman hinting around if I still needed the trim panel. Apparently, they just found out how much it's going to cost them. Life is better now.
Can anyone top this? :eek
