Yesterday out of the blue, while trying to open the clamshell, the driver's side latch did not unlatch, only the passenger side unlatched. I spoke to BMF about it and apparently there is a plastic sleeve on the cable just before the ball on the latch that may have broken. BMG suggested that I try to pull on the exposed cable in headliner latch release to see if I can take up some of the slack and get it to unlatch, but that didn't work. Any other suggestions on how to get this open/unlatched? I can address the sleeve once it's open, but for now, I'm stuck.