Sounds like you are in England.... Sorry all I can suggest is call the security company as that is not a feature on the US North American cars (US or Canada) but required for import into the UK
In North Carolina the only theft mode we have is covered under the US second amendment.... right to bear arms
Just got off phone with Diablosport, got great tech support and walked me through reprogram, problem solved. I guess I pushed a wrong button and activated the PATS. something new everyday.