Hi Ron,
When I spoke to your installer yesterday I explained to him that of the almost fifty pulleys that we have sold and installed that this was the first issue of this sort. I also explained that it is highly unlikely that a defect in the pulley would have been the cause of this problem primarily because they are all CNC machined and not machined by hand. With that being said I felt that the easiest way to correct this situation would be to simply send out a new pulley, no questions asked.
Regarding Bony's car this is not at all what occurred. During installation of his pulley it started to press on slightly crooked which damaged the inside of the pulley. Rich and Dennis (The GT Guys), being the meticulous professionals that they are figured that it would be better to be safe than sorry and not install a pulley that was questionable. In this case as well I sent them a replacement pulley, no questions asked.
Pursuant to this issue every remaining pulley in inventory has been inspected and measured. I found no pulley to be larger in inside diameter than the factory 0.766" specification.
It is fortunate that the installer noticed what was happening prior to having any real issue. I regret that anyone may have been inconvenienced and firmly believe that there should be no cause for future concern.
Thanks,
Jason Heffner